Bar Supervisor

About CCA

CCA is a not-for-profit, multi-purpose, centre for contemporary art and culture located in the city centre of Glasgow. We host a year-round programme of exhibitions, events, films, music, literature, workshops, festivals and performances. As part of the venue’s development, CCA will open an in-house bar to serve our audiences and programme partners.

Role Specification

The Food & Beverage Supervisor will work closely with the Bar Manager to oversee all aspects of bar and culinary operations and guest service. This role requires a passion for hospitality, strong leadership skills, and the ability to assist in driving the team towards excellence.

Responsibilities

• Operational Support: Assist in the day-to-day management of food and beverage operations, including bar and catering services, ensuring seamless service delivery.

• Team Leadership: Provide guidance and support to the food and beverage team, fostering a culture of excellence, teamwork, and guest satisfaction.

• Menu Coordination: Collaborate with the Food & Beverage Manager and culinary team to develop menus that reflect the cultural ethos of the establishment and cater to diverse tastes.

• Quality Control: Monitor food quality, presentation, and service standards to ensure consistency and exceed guest expectations.

• Training and Development: Assist in training and mentoring staff on service standards, product knowledge, and guest interaction to enhance the overall dining experience.

• Guest Experience: Interact with guests to ensure satisfaction, address any concerns promptly, and proactively seek opportunities to enhance their experience.

• Inventory Management: Support inventory control procedures, including ordering, receiving, and storage of food and beverage supplies to minimise waste and optimise cost control.

• Event Coordination: Assist in coordinating special events, private functions, and catering services, ensuring smooth execution and guest satisfaction.

Skills and Qualifications

• Scotland Licensing Act Personal Licence Holder

• Proven experience in a similar role within the hospitality industry, preferably in a cultural or arts-related establishment.

• Strong leadership abilities with a track record of motivating and managing teams to achieve outstanding results.

• Excellent communication and interpersonal skills, with the ability to interact effectively with staff, patrons, and stakeholders at all levels.

• In-depth knowledge of hospitality trends, techniques, and best practices.

• Solid understanding of food and beverage cost control, budgeting, and financial management.

• Ability to thrive in a fast-paced multi-faceted environment, multitask effectively, and remain calm under pressure.

How to apply

Please submit your CV to recruitment@cca-glasgow.com

Application deadline Monday 15 April at midday

Interviews on Friday 19 April

with a view for immediate start for training and opening